This privacy policy sets out how Les Interieurs uses and protects any information that you give Les Interieurs when you use this website.
Les Interieurs is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Les Interieurs may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from June 1, 2011.
What we collect
We may collect the following information:
name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emailsabout new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@lesinterieurs.com.au
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Les Interieurs, 176 Barrenjoey Road, Newport, NSW 2106, Australia.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Ordering & Payments
Payment terms are pro-forma.
Payment may be made by credit card, cheque or direct deposit, prior to delivery.
Les Interieurs reserves the right to change its trading terms.
All prices are in Australian dollars and exclude GST and freight.
We do NOT charge your credit card until after your order has entered the shipping process. If an item’s correct price is higher than our stated price, your sole recourse is cancellation of your order.
Please ensure you have filled in the correct postal address, the receiver’s name, contact phone number and email address. Most importantly, for larger purchases, please note any delivery access difficulties the couriers will encounter. i.e. fourth floor, narrow stairs.
Pricing & Delivery
Prices may change without notification.
Delivery will be made within 90 days where no unforeseen delays in manufacture or shipping occur. Les Interieurs provides delivery dates in good faith and is not responsible for such unforeseen delays.
Once you have placed your order we will be in touch to advise you of the estimated Delivery Date.
If your items are not delivered within the specified time frame, please email info@lesinterieurs.com.au so we may track your order.
Property of Goods
The goods remain the property of Les Interieurs until they have been paid for in full.
Risk for the goods passes to the purchaser on delivery.
Les Interieurs is authorized to take possession of any goods in which it has title, to the value of the overdue amount.
The customer authorizes Les Interieurs employees to enter its premises to repossess goods not paid for.
Returns
At Les Interieurs, we want you to be pleased with your purchase.
If for any reason you are not completely satisfied, you may exchange or credit your purchase within 7 days of your original purchase.
No exchanges or refunds are given on any layby orders or custom made merchandise.
Unfortunately we cannot exchange or replace sale merchandise. All sale items are final.
Product Descriptions
We attempt to describe our products offered as accurately as possible. However, we do not warrant that product descriptions or other content of the website are 100% accurate, complete, reliable, current or error-free. If a product offered by us and purchased by you is not as described, your sole remedy is to return it in unused condition for a conforming replacement, refund or credit.
Disclaimer
We are not liable for any financial damage (including but not limited to the cost of any replacement purchase) that may occur because of non-timely arrival or any lack of availability or conformity of the product.